Claims Experience Summer Internship at Selective Insurance (Hybrid Role In Charlotte, NC) 21-24$ Stipend

Selective Insurance, a leading midsized U.S. domestic property and casualty insurance company, is hiring for its 2026 Summer Internship Program. This specific role focuses on Claims Experience and is based in Charlotte, NC with a hybrid work schedule.

Founded in 1926, Selective Insurance has a strong history of performance. This internship is designed to give students a deep dive into the insurance industry, offering hands-on experience in claims processing, data analysis, and customer service strategies.

Detailed Role & Key Responsibilities

As a Claims Experience Intern, you will not just be watching from the sidelines; you will be actively involved in the claims process. Key responsibilities include:

1. Claims Operations & Shadowing

• Shadow Adjusters: Work side-by-side with professional adjusters to perform administrative duties.
• Processing: Assist in issuing payments and completing essential administrative tasks.
• Communication: Connect with insureds (customers) and medical providers to gather critical information on claims.

2. Data Analysis & Projects

• KPI Tracking: Assist in automating the department’s weekly scorecard to track Key Performance Indicators (KPIs).
• Data Analysis: Analyze data used to enhance the overall customer experience.
• Strategy: Participate in special projects focused on continuous improvement strategies.

3. Account Management Support

• Support Claims professionals with the management of large accounts, providing exposure to complex insurance scenarios.

Eligibility Criteria: Who Can Apply?

Selective Insurance is looking for students who demonstrate a genuine interest in the industry. Requirements include:

1. Educational Status

• Must be a Current College Student to qualify.
• Ideal Candidates: Full-time undergraduate Juniors or Seniors.
• High School Diploma is required.

2. Skills & Competencies

• Communication: Effective verbal and written communication and strong interpersonal skills are essential for talking to customers.
• Technical: Proficiency with Microsoft Office, specifically Word and Excel, is required for data analysis tasks.
• Interest: Must demonstrate an interest in learning about the insurance industry.

Compensation & Benefits

• Hourly Wage: A competitive rate of $21.00 - $24.00 per hour.
• Hybrid Work: The role offers a hybrid schedule, balancing time between the Charlotte office and remote work.
• Company Culture: Join a company committed to providing unique insurance solutions that protect families and businesses.

Frequently Asked Questions (FAQs)

Q: Is this internship only for Finance majors?
A: No. While it falls under Financial Services, the role requires communication and data skills, making it suitable for Business, Communications, and Data Analytics majors as well.

Q: Can sophomores apply?
A: The listing states that "Ideal internship candidates will be full-time undergraduate Juniors or Seniors," but it does not explicitly ban sophomores if they are strong candidates.

Q: Is this a fully remote role?
A: No. The location is listed as Charlotte, NC (Hybrid), meaning you must be within commuting distance to the office.

How to Apply

If you are ready to gain insights into property and casualty insurance, submit your application via the Selective Insurance careers page.

APPLY NOW: Selective Insurance Careers